Backup
Beginner
Comments: 1

What we can offer in place of the Windows Backup utility is our DiscWizard imaging software. It can read the 4K sectors, and create full image backup to save to the Backup Plus drive. Here is the download link for DiscWizard. And there are 3 different Seagate external drive backup software for you to backup files on Seagate external hard drive, namely Seagate Dashboard, Backup and Restore, and AOMEI Backupper. Honestly, the third one is smarter, which has more advanced features and allows you to backup only changed files or folders.

Hi,

I installed Seagate DiskWizard on Windows 8. The PC was then upgraded to Windows 10. I was suitably impressed with DiskWizard (and Norton Ghost is incompatible with Windows 10) that I then removed DiskWizard and installed Acronis TrueImage 2016.

However, When I dould click a *.tib file created by True Image Windows wants to open the file with DiskWizard even though I have de-installed DiskWizard, so the associated DiskWizard image doesn't physically exist. Windows does not show an association of *.tib with any software when I look in Control Panel, and I can't find anything relating to '.tib' in the registry. I am unable to associate True Image with *.tib files - when I specify True Image as the executable, just True Image starts when I double click a tib file rather than being able to explore it. I have installed True Image on another Windows 10 PC which never had DiskWizard and True Image works fine.

I want to cleanly de-install Diskwizard and TrueImage and then re-install TrueImage. I have found many Registry entries for Seagate that still exist even though I deinstalled DiskWizard, so these are certainly going to go, but I don't know how 'deeply' these 2 pieces of software are embedded within Windows.

Could anyone please provide instructions on how to remove all traces of DiskWizard and True Image from a Windows 10 PC - I expect they will be the same apart from registry entries being listed under different headings.

64-bit

Will I hit any licensing issues if I install True Image again?

I need to perform this same operation on 3 Windows 10 PCs.

Many thanks.

Forum Hero
Comments: 8463

Anthony,

I cannot speak for Disk Wizard except for using some third party uninstalled like Revo to clean it out of the system. As for True Image visit the link below for a cleanup tool to do the job.

Products: True Image 2014, 2015, 2016 2017, 2018, 2019, 2020, 2021, Acronis Revive,
Beginner
Comments: 1

Thanks Enchantech for the link to cleanly remove True Image.

In the end, I did not have to go that far. For anyone who has similar issues, the solution was to remove from the registry:

1) All references to Seagate (excluding references to HDD driver software),
2) All references to Discwizard,
3) [HKEY_CLASSES_ROOTtib_auto_file]
4) Within [HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionApplicationAssociationToasts] replace 'tib_auto_file_.tib'=dword:00000000 with 'tibfile_.tib'=dword:00000000
5) Within [HKEY_USERSxxxxxSOFTWAREMicrosoftWindowsCurrentVersionExplorerFileExts.tibOpenWithProgids] replace 'tib_auto_file'=hex(0): with 'tibfile'=hex(0):
6) Reboot PC.

Seagate Discwizard Image Backup Archive Explorer Driver Downloads

Items 3 to 6 were key to success.

Note that I fully de-installed Discwizard before installing True Image. Given the huge number of Seagate/Discwizard entries that need removing in steps 1 and 2 above it is clear that Discwizard removal is sub-optimal.

Seagate DiscWizard Image Backup Archive Explorer Driver Download

These steps should also help someone cleanly remove Diskwizard.

Forum Hero
Comments: 8463

Thanks for posting back your solution. It very well may indeed help another user with removing Seagate Diskwiard software from there system.

Glad to see you got it sorted.

Seagate Discwizard Image Backup Archive Explorer Driver Download 64-bit

Products: True Image 2014, 2015, 2016 2017, 2018, 2019, 2020, 2021, Acronis Revive,
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